Very OT: logic of DHL (was: Anyone fancy doing a streaming gig onsunday night?)

[Rainer Straschill <moinsound@googlemail.com>]

>From Stephen Goodman:
"DHL is crap, they haven’t ever left a “missed you” card in two
delivery attempts..."

With DHL (and any similar businesses, including e.g. UPS, postal
services etc.) there's a simple rule:
If they send something to you, they don't consider you a customer that
needs to be pleased. So typically, complaining to them will lead to
nothing.

The only thing you can do: talk to the company who sent you the stuff
and tell them you are dissatisfied with them because their logistics
contractor fucked up - and kindly ask them to complain to them. That
can help a lot (in my experience).

          Rainer