RE: Vortex in a Coma

["Hogan, Greg (Exchange)" <ghogan@lexicon.com>]

Dear Travis,

Please verify that the power supply is working properly.  If it is not
the power supply I suggest that the machine be returned directly to us.
Please contact me directly with your address and phone number and the
serial number of the machine and I will give you shipping instructions
and a return authorization number.

Best regards,

Greg Hogan
Lexicon Customer Service
Phone 781-280-0372
FAX 781-280-0499
email: ghogan@lexicon.com

> ----------
> From:         T.W. Hartnett[SMTP:hartnett.t@apple.com]
> Reply To:     Loopers-Delight@annihilist.com
> Sent:         Monday, November 17, 1997 11:44 AM
> To:   GHogan@lexicon.com
> Subject:      Vortex in a Coma
> 
> My Vortex went down last night in the middle of a gig.  Sonic
> grooviness 
> stopped, and I looked up at the display, and all the lights and LED 
> elements were on.  Cycling power, unplugging everything, etc didn't do
> 
> any good.  Can Greg suggest anything, or tell me where to send it in
> for 
> service?
> 
> Travis Hartnett
>