Re: ACID Lost Serial Number-Is This For Real ?

[ejunk@earthlink.net]

I wish I could say the same but a few months ago, my hard disc went kapoot
and along with it went my Cubase VST/24.  Cubase uses a floppy key to
unlock the program.  Since my key was used, I was unable to reinstall it
without a replacement floppy.  I've made no less than a dozen calls to
Steinberg, and almost as many emails and still I'm yet to hear anything
back from them.  It's companies like this that make my wonder why I pay for
software.


At 1:08 PM -0800 9/11/99, Tom Ritchford wrote:
>now, now, it's impolite to make such guesses
>no matter how reasonable.
>
>I personally am very good at paying for software
>but bad at keeping all those little bits of
>paper and things.  So far customer support of
>all these companies have hooked me up every time
>that there's been a problem...
>
>       /t