Re: OT: Electrix at Musician's Friend

[stanitarium@earthlink.net]

well i know some pro musicians here in sf who insist on takin new stuff 
home
from retailers before they purchase and as far as i know they *must* bring
it back in said condition-if they dont i dont know what happens tho-i guess
they cut off their heads or somethin...wot difference does it make in the
long run as long as it worx and under warranty...food for thought

stanner
----------
>From: Adam Levin <alevin@DarkAether.net>
>To: Loopers-Delight@loopers-delight.com
>Subject: Re: OT: Electrix at Musician's Friend
>Date: Wed, Jun 13, 2001, 8:17 PM
>

>On Tue, 12 Jun 2001, Mark Sottilaro wrote:
>
>> I was over this a while back.  Avoid Musician's Friend as much as
>> possible.  Their customer service SUCKS.  I did much better telling my
>> cat my problems with my order.  At least she looked at me and seemed to
>> care.
>
>Back in the summer of 1998 I ordered a TC Electronics G-Force from
>MF. When it arrived, I noticed that the $1500 unit I bought as new had
>been previously racked. I called, raised hell and was told that a new unit
>would be overnighted to me since I had a gig the next night that I
>insisted that I have a NEW unit in my hands to use. It arrived ground
>shipped three days later. I was pissed and swore I'd never do business
>with them again.
>
>Silly me. Like several other dealers Guitar Center has been blowing out
>Alesis gear. I bought three ADAT LXs last week from my mail order vendor
>of choice Zzounds on a price match/beat deal of $789 a pop. Guitar
>Center's latest ad has the ADAT/EDIT computer PCI card interface listed at
>$99. Zzounds was unable to touch it. Rather than drive 2 hours round trip
>and waste $10 on gas and tolls to deal with the slimeballs at the local
>Guitar Center I decided to ring MF to see if they'd match their parent
>company's price (MF still has it listed at $299). The first guy I talked
>to said no. I called back later that evening and got someone who said yes,
>but said it would be non-returnable at that price - warning bells *should*
>have gone off in my head, but I said yes. The package arrived yesterday
>with previously opened box sans CD with drivers and applications. Luckily
>the software is on Alesis' website or I would have been screwed by my own
>stupidity for ordering from MF again after my G-Force experience. 
>
>NEVER AGAIN.
>
>I've had the same experience in the GC stores where I went to purchase a
>DBX Quantum Mastering Processor last year and they tried to sell me as new
>- at the regular price - a previously used unit that had been
>racked. I got into a shouting match with the guy in the pro audio
>department about the definition of USED and how a previously racked unit
>which in their parlance is a "rebox" is USED GOODS. On my way out the door
>the manager on duty came around and dropped $300 off of the price (which
>at the time was $1600 or so).
>
>The bottom line is that GC/MF are trying to pass off used/returned gear 
>as 
>new, so if you do choose to buy from them CAREFULLY inspect the gear and
>NEVER agree to a "no return" clause.
>
>-Adam
>
>---- 
>             T h e   D a r k   A e t h e r   P r o j e c t
>                      http://www.darkaether.net/
>        http://mp3.com/darkaether/
>