[
Date Prev][
Date Next] [
Thread Prev][
Thread Next]
[
Date Index][
Thread Index][
Author Index]
Re: Bad experience with Looperlative LP-2
When will the LP2 be available for shipping. I really would like to buy
one.
Jamie
------------------------------
On Fri, Jan 11, 2013 1:51 PM PST Rick Walker wrote:
>On 1/11/2013 1:11 AM, christoph grab wrote:
>> I'm a saxophonist from Switzerland doing some looping from time to
>> time. When I heard about the LP-2 I thought this would be holy grail of
>> the looper pedals - small, with the right features to be creative while
>> looping. In october'11 I ordered it from Bob Amstad.
>> When I got it some months later I had to notice that it didn't work as
>> advertised at all. The feedback function didn't work with the pedals I
>> tried. It even crashed sometimes. In continous trigger mode I got half
>> a second of silence in the loop, which makes the function completely
>> useless.
>> So far, so bad. But the worst thing is: After sending it back to Bob
>> (which he proposed) I never got a replacement unit or some money back.
>> He even doesn't react on emails anymore.
>> I'm posting this not only to warn other people, but also to ask if
>> somebody had similar problems and how you could resolve it.
>> Best wishes from Switzerland
>> Christoph
>>
>> http://www.christophgrab.com
>> http://www.youtube.com/user/beestreet13
>>
>I'll jump on that right away for you, Cristoph.
>You have every right to be angry about this, but I hope
>we can get this fixed for you as quickly as possible.
>
>I'm so sorry for your experience but we'll make it right for you.
>The first batch were defective and it took quite a while to get the
>problems
>worked out, but Bob finally did and is in the process of sending out units
>and replacing defective units.
>
>I'll call Bob today on your behalf.
>
>please write me off list if you have any more questions and please send
>me your mailing
>address.
>
>My sincerest regrets,
>
>Rick Walker (I don't actually work, officially, for Looperlative but I
>did design the feature set
>and am working with Bob on Looperaltive matters just to help out,
>unofficially)