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Re: Musicians friend Price politics
At 12:14 AM 7/26/2004, Mark Hamburg wrote:
>I have had good experiences with:
>American Musical -- Various items. When I had a manual get water damaged
>in transit, they rapidly sent me a new one. There's a theory that AMS =
>Nova Musik -- Great guys. I got my Microwave XT from them and would
>happily do business with them again.
>Alto Music -- 2 EDPs and both transactions went smoothly.
I've bought more stuff mail order than I care to think about. To the list
above, I'd add:
Sweetwater -- Anytime I need any sort of Sales input (which ain't often),
turn to these guys. Local store interaction from a mail order
vendor. Good service, good prices.
Sam Ash -- Something about these guys always set off my "scam
radar". Actually, that started after having visited one of their NYC
stores, and getting bad vibes. However, I've ordered stuff for way cheap
from their "blowouts" page (has a different selection than most of the
other online vendors) and never had a problem. So, I guess I can't
complain about success.
Of course, Zzounds has been mentioned a couple times. And I've gotten
blowouts from Music123, but I've never used them regularly.
One other thing to mention here: every mail order dealer from which I've
ordered will do a price match, as long as you can show it to them cheaper
elsewhere (yes, that includes Musician's Fiend). I regularly call up
Sweetwater and ask them to match a competitor's price. The only
repercussion I've ever found is that "free shipping" usually only applies
to the advertised price. Big deal.
For items where the price seemed to match across all sites, I've even gone
to vendors and told them I'd place my order with them if they beat the
advertised price (including shipping) by $10. It's more a gesture that
they're willing to work with me than anything else. However, I've never
had anyone tell me no. Just spend a few minutes on the web or Froogle,
you'll be able to find the rock bottom figure to take to them.
The point is: negotiate. Nothing is ever set in stone. The worst that
will happen is that they'll refuse, and either you pay the listed price
(just as you would have otherwise) or you go to a different vendor and get
the price you want. At best, you'll end up with a primary vendor who --
like Sweetwater, Nova, or Alto -- gives you valuable service and advice,
well as the cheapest available prices.
"i want to reach my hand into the dark and *feel* what reaches back"