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RC-50 Sync Issues...



Hi all,

I have been reading the archives on this and have found some comfort in
not being alone having rc-50 sync issues.  I have talked to some higher
ups over at Boss / Roland US, and I believe they are interested in having
some help communicating the importance of a fix to Japan.  Roland/Boss US
has been feeling the heat on this, and now  R/B Japan needs to feel it too
so a fix will be made; sooner rather than later!  (Bob Wood is the head of
Customer Relations.)  I spoke with him on the phone recently and suggested
that they (Roland/Boss) interact with this list directly, as there are
much to be gained here and a lot of experience and knowledge to be gained
as well.

I purchased 2 rc-50s some time ago intending to sync them and ableton and
other stuff as well.  After hearing "yes, we know..." from tech support, I
decided to take it to the top of the chain.  (the tree shakes easier from
the top)  I expect to be in communication with them again soon about how
we can get closer to a solution.

I offered to write a letter detailing my RC-50 predicament for Bob to pass
along overseas, and he thought that would be helpful.  If any of you would
like to add your own comments or stories, I'll pass them along as well. 
The idea is to demonstrate the need for a fix; to show how important midi
sync and slaving really is.  (for me is it THE reason I chose the RC-50)

If, on the off chance Bob doesn't come through, I will contact Roland/Boss
Japan directly myself.  It might cost me in long distance, but  someone
has to hold them accountable to deliver what they promised.

Sorry to blather on so long about this.  I just hope that together we can
motivate them to fix this.

Thanks for your camaraderie.

Chris Hughes
Sheila Kirsten Hughes Band
Nubzilla Records
Tampa, FL