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ray, have you used ebow in the past? many people try to use mine (1 early 80's and one aluminum) give up. once the principal is understood they can usually get it. some try to push to hard or otherwise unoptimize string to magnetic field variables. (even though those techniques work great when done intentionally. check the batteries(of course) some people prefer partially discharged batteries for their response check placement of ebow over pickups spend a lot of time without the guitar plugged into the amp. ie acoustically all the technique and tone should begin this way. ok, that's my few cents