Support |
>Thanks for the kind comments, Matthias. I take great pride in Lexicons >products and our history. You will notice that all of my postings are >during business hours Eastern Standard Time. Our official policy is that >products are supported for at least five years after they were last >shipped >from our factory. We will always try to be as helpful as possible to >anyone >who owns any of our products as it's only common sense that if you satisfy >your past customers they will remain to be future customers. I try to >respond in as timely manner as possible and I find it personally >embarrassing that people are actually surprised when a phone call is >returned. This is like "old fashioned quality" if I dare say so. Ethics do not seem to be in fashion. I hope this policy of LEXICON will be proven to be correct! I am a great Lexicon fan anyway. I went through PCM42, PCM70, LXP15 and ended with PCM80 and PCM90 now. And there never was any problem! The sad thing was that my proposual for a looper back in '88 was not accepted... Thanks again Matthias