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Echoplex input LED

     I'm new to this list and have found it very helpful and 
     informative. 
     Anyway, I just got a new echoplex yesterday and was playing around 
     with it last night. I noticed that the input LED was not lighting 
     up at all when I played... Of course this made it rather difficult 
     to decide where to set the input level. I sent an email to mike 
     ayers at oberheim but I was just wondering if anyone knows how I 
     could fix this myself or knows if oberheim remedies this kind of 
     problem quickly. I waited 3 months to get the echoplex and now that 
     I have it I don't want to be without it for months again.
     
     Any help would be appreciated.
     
     Joe