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Looper's Delight
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On Thu, 13 Jul 2000, Tiktok wrote: > I seem to remember that the rotary knobs on that series of Lex products >were > the most common thing to fail, and would cause similar problems. A few > years ago I contacted Lex regarding out-of-warranty repairs, and they >quoted > a flat repair rate of $90-something. You might check with them and see >if > they've still got a similar policy. > > TH > Indeed. A while back I picked up a used Vortex that immediately went screwy on me...symptoms similar (it seems) to the original poster's JamMan problems. Turns out one of the rotary nobs was the culprit. On the up-side, I can say that Lexicon's customer support was absolutely marvelous. After a few emails, I sent the non-functioning unit back to them, got a quick turn around, and since it was still warranteed, the repair was free. Excellent support, excellent product. In my discussions with them, I seem to remember a flat rate for unwarranteed repairs, but I want to say it was somewhat less than the approx. $90 above. I could easily be wrong though. --- "If the doors of perception were cleansed everything would appear to man as it is, infinite." -- William Blake Todd Pafford galen@erols.com