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My Fernandes Fretless Sustainer guitar arrived. After just messing around and enjoying the sheer fretlessness of the thing unplugged, I decided to try the Sustainer features. Well, I flipped both the big black switch and the little black switch to all possible combinations, turned all three knobs to both extremes (haven't owned an electric in 3 years - forgot which way is all the way up and all the way down), and pushed the Tone knob to both positions (push-up, push-down). All to now avail... the Sustainer wasn't sustaining anything!!! After I stopped swearing bloody murder, stopped pulling my hair, and took a few deep breaths, a dim memory came to light. A memory of how the active pickups in my fretless bass would only be activated if a cord was plugged into its jack. Well guess what, when I plugged a cord into my guitar, the Sustainer came to life! I quickly figured out what did what. The little switch turns it on and off. The big one is a regular pickup selector. The tone knob doubles as a switch between sustaining the "fundamental" and sustaining a harmonic. The near volume knob controls master volume while the farther one controls Sustainer intensity. The Fernandes says that some models have a third sustain mode which lets you mix between the first two. Mine doesn't, but I'm too happy to care right now. The first time I heard of the Sustainer and Sustainiac, I thought these things just made the string vibrate and you didn't have to do anything with your right hand as far as plucking. While the Sustainer can in fact function that way, it doesn't have to. What I really like off the bat is that I can do whatever guitaristic things I like with my plucking hand to activate the strings so the attack I want is there. This is possible because of the intensity knob. I can pluck/strum/whatever, then let the Sustainer take over if I want. It is sooo easy now to play something, then dramatically pause and twist the intensity knob to bring in sustained harmonics without having to blow out my neighbor's eardrums with feedback. Another thing I really like is even with all this control, this axe can be a little wild. Even the fundamental sustain mode will can bring in octave harmonics depending on the string and location on the neck you are fretting. And the "fifths" mode doesn't always bring in 5ths. :) And playing with all these sustain modes on a fretless is just exhilirating. I've found I can slide up and down a string and have different harmonics fade in and out with the more extreme intensity settings. To be honest I haven't had this much fun with guitar since the days I was driving my GR700 crazy (thanks to Belew and Gayle Ellett of Djam Karet, I learned that the GR700 doesn't deal well with harmonics - you give it a strong harmonic and it REALLY gets confused and starts spitting crazy stuff all over the place). To me, the icing on the cake is that the guitar itself is actually a pretty decent axe. Unplugged, you can feel the notes resonate through the neck and body like on any quality axe. Amazing how the working class price range guitar has improved in recent years. I found the natural, unplugged sustain of notes at the 12th "fret" and up to be much better than expected (instead of frets, there are metal lines embedded into the fingerboard). About the only modifications I intend to have done is replacing the stock tuners with Sperzel locking tuners and slapping on a hex pickup to drive either a MIDI converter or a Roland VG88. And maybe adding the glass fingerboard retrofit when it becomes available. Paolo