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Looper's Delight
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Yet another major company falling victim to the all might dollar.... Adam Levin wrote: > > On Tue, 12 Jun 2001, Mark Sottilaro wrote: > > > I was over this a while back. Avoid Musician's Friend as much as > > possible. Their customer service SUCKS. I did much better telling my > > cat my problems with my order. At least she looked at me and seemed to > > care. > > Back in the summer of 1998 I ordered a TC Electronics G-Force from > MF. When it arrived, I noticed that the $1500 unit I bought as new had > been previously racked. I called, raised hell and was told that a new >unit > would be overnighted to me since I had a gig the next night that I > insisted that I have a NEW unit in my hands to use. It arrived ground > shipped three days later. I was pissed and swore I'd never do business > with them again. > > Silly me. Like several other dealers Guitar Center has been blowing out > Alesis gear. I bought three ADAT LXs last week from my mail order vendor > of choice Zzounds on a price match/beat deal of $789 a pop. Guitar > Center's latest ad has the ADAT/EDIT computer PCI card interface listed >at > $99. Zzounds was unable to touch it. Rather than drive 2 hours round trip > and waste $10 on gas and tolls to deal with the slimeballs at the local > Guitar Center I decided to ring MF to see if they'd match their parent > company's price (MF still has it listed at $299). The first guy I talked > to said no. I called back later that evening and got someone who said >yes, > but said it would be non-returnable at that price - warning bells >*should* > have gone off in my head, but I said yes. The package arrived yesterday > with previously opened box sans CD with drivers and applications. Luckily > the software is on Alesis' website or I would have been screwed by my own > stupidity for ordering from MF again after my G-Force experience. > > NEVER AGAIN. > > I've had the same experience in the GC stores where I went to purchase a > DBX Quantum Mastering Processor last year and they tried to sell me as >new > - at the regular price - a previously used unit that had been > racked. I got into a shouting match with the guy in the pro audio > department about the definition of USED and how a previously racked unit > which in their parlance is a "rebox" is USED GOODS. On my way out the >door > the manager on duty came around and dropped $300 off of the price (which > at the time was $1600 or so). > > The bottom line is that GC/MF are trying to pass off used/returned gear >as > new, so if you do choose to buy from them CAREFULLY inspect the gear and > NEVER agree to a "no return" clause. > > -Adam > > ---- > T h e D a r k A e t h e r P r o j e c t > http://www.darkaether.net/ > http://mp3.com/darkaether/
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