i think you guys should talk about it on the phone ratehr than let e-mail and attendant miscommunication get the better of you. also, off list could be nice . . .
From: hutton [mailto:email@example.com]
Sent: Monday, August 27, 2001 5:05 PM
Subject: Re: Repeater and the CFC
So what I am to understand is you are not going to do the right thing and
provide me with a proper CFC? ......... Your problems and my money are two
different issues sir. One excuse here, when is the next one ...... Calling me
confused does not clarify the post and you know that!
"Damon Langlois (Electrix)" wrote:
> Hey Chris,
> I didn't sight you in my email to embarrass you. I wanted to clarify your
> post. The sticker was placed on the wrong side of the card and the manual
> shows it being inserted with that side facing up. So I know there are going
> to be other people calling us with there cards upside down-our fault. We
> don't explain in the manual about the lip because the card is keyed and is
> only supposed to go in one way. However, we do know that some Repeaters will
> accept the card upside down (I guess the key isn't very positive). I regret
> we gave you a crappy experience by putting the sticker on the wrong side but
> this kind of thing happens when production first begins ramping up.
> Damon Langlois
> Creative Director
> Tel (250) 544-4091 Fax (250) 544-4100