Support |
Thanks for the info- Cliff ----- Original Message ----- From: "p koniuto" <taghairm@mindspring.com> To: <Loopers-Delight@loopers-delight.com> Sent: Thursday, January 31, 2002 7:00 PM Subject: Re: Vortex Repair > > > >work. So I sent it off to Lexicon for their flat-rate repair of (I believe) > >$95. Worked great from then on. The invoice showed that they cut a trace and > > The flat-rate of $95 for Lex repairs no longer > applies to the Vortex and Jamman. Here's an > e-mail i sent to the list a while back explaining > the new policy: > > >Date: Sat, 27 Oct 2001 16:43:43 -0400 > >To: Loopers-Delight@loopers-delight.com > >From: p koniuto <taghairm@mindspring.com> > >Subject: Re: Jam Man Repairs > > > > > >Hi Doc: > > > >You asked: > > > >>My JamMan is stubbornly refusing to go into Echo mode. Does Lexicon still > >>repair these, and, if not, who does? > > > >Repair for the JamMan (and the Vortex) used to be > >a flat repair rate for $95 US. This is sadly no > >longer the case. > > > >Since they're now considered "Legacy" products (i.e. > >it's been more than five years since manufacturing > >of the JM and Vortex ceased), they are repaired on > >an estimate basis. > > > >It'll cost $75 US for them to do the estimate. If you > >choose to have the work done, they apply that $75 > >to the cost of the repair. I had my JamMan repaired > >(rotary encoders replaced, etc.). The estimate was > >somewhere around $140, but the repair ended up being > >closer to $115. > > > >I was having the same problem you are having. > > > >Turnaround time was around 3 weeks or so. > > > Hope that helps, > peter > >