EDP Question (Help Desperately Needed)

["Brian" <Brian@porterresearch.com>]

I have recently purchased an EDP and recently when I turn it on, "LOOP 4   
  1.1"  loops over and over again on the display, never going into the 
typical record mode.  None of the Parimeters Matrix lights come on, but 
the input light comes on as I play.  This is very fustrating as I can't 
actually use the EDP as the intro screen continues to cycle.  Has anyone 
else come across this, or have any ideas for a solution?  Help would be 
greatly appreciated.  Thanks

Brian Walton