Support |
Matthew, > I personally find message boards so much more conveinent than mailing > lists. I find quite the reverse is true. Message boards are OK for stuff like product support where you don't need to follow a conversation - just ask a question, get an answer and get out. But they rarely have decent threading, making it impossible to know who is saying what to whom. And, since most web-boards use some sort of time-based cookie arrangement for marking posts read or unread, you never can be sure whether you haven't missed an important message or not. Even worse is the fact that you have to manually go out and fetch each and every message yourself - perhaps from half a dozen or more different boards, each with their own interface and way of working. This is extremely ineffective. It takes me the same time to skim through a couple of dozen web-board messages as it does to skim a couple of hundred emails ... With mailing lists all my messages come to me automatically without having to lift a finger. My mail app sorts them into nicely threaded folders for me to read at my leisure - presented in a consistent and controllable interface no matter where the messages come from. And I'm certain I have all the messages a thread for further reference. In fact I have in my current messagebase every email and news message I've sent or received since 1996! It's a goldmine of information on a variety of subjects that would be impossible to assimilate in any other way. -- Ian Petersen