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Jeff Shirkey wrote: > > On Oct 16, 2006, at 3:49 PM, monk wrote: > >> i've had the same problem. they have not returned my email after over >> one week. >> >> >> i'm surprised that their customer service is so poor. I've only had good customer service from Ableton. I'm guessing they are just swamped right now re: the release of Live 6. Andrew -- sound design/music production course: http://andrew-duke.com/course.html Chain Reaction downloadable samplepack: http://www.audiobase.com/product/SACR Andrew Duke--Consumer vs. User album: http://www.phthalo.com/cat.php?cat=phth40 artist features & column: http://cognitionaudioworks.com/read.html http://myspace.com/andrewduke http://myspace.com/cognitionaudioworks