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I think there's a psychological component at work in all these stories - we remember the negative words vividly, for all our lives, and we don't treat the positive ones nearly as well. For every ahole audience member I've ever encountered, there are at least 5 or 10 who have come up to me and told me how much they dug what I was doing, maybe more. But I don't remember their words or the experiences anywhere near as well. It's weird, it's kind of sick, but I think we're all built that way. Warren