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EDP troubles?


A couple of EDP questions for you. I just got an EDP off the bay. It  
arrived with one of the rack ears bent and something rattling around  
inside. Also it came with Loop 3 instead of the latest version like  

Kinda frustrating when this happens.

Here's what I don't recall from using an EDP in the past.

1.      I tried doing a bit of recording with it and the volume of a  
recorded loop slowly fades to nothing after about a minute.

2.      Also clicking the Next Loop button doesn't do anything. No LEDs  
light up.

Operator error or have a got a hardware problem?