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more McMillan woes



In the spirit of brotherhood I have to chip in a warning to you guys.
I ordered a 13pin input soundcard from McMillan Industries early last December on the assurance that it would work with generic windows, (ASIO4all) drivers. No it didn't!
I was then told drivers would be written within 2 weeks etc etc. Promise after unfulfilled promise followed and I've had enough I'm afraid.
I've paid postage and import duty and now have to pay to send it back - very bad form :-( I'm not impressed to say the least.
 
Peace


Gareth@Sentientfx -  Innovative music plugins. http://sentientfx.com/


 
> Date: Thu, 31 Mar 2011 09:19:24 +0200
> Subject: Re: More Softstep Feedback - Attention Bill Walker:)
> From: louie.angulo@googlemail.com
> To: Loopers-Delight@loopers-delight.com
>
> well now i dont feel such a whining moron;-)
> i know what you mean,i rather have the bulky reliable size now that
> some flimpsy device that will keep you tip toing
> is allready bad enough that you have to almost be a ballet dancer to
> trigger those buttons.
> I laso rather spend time making music than be their beta tester for
> god knows how long!
> i understand that small companies are trying to give us what we want
> blah,blah, buttom line,i dont just print money and they will only get
> my support when they deliver a reliable product.
> And yes i rather something reliable from a big company that wont
> always listen to musicians,at the end some of this this small
> companies wont listen either when all of the sudden soemthing of that
> nature happens and you want your money back.
> im even luckier and happier that i found a PMC 10 for less than
> 100.00dlls which is smaller than FCB1010 and can do a lot more,like
> control up to 16 devices in different channels,everything programable
> per patch,song mode,sequence mode,patch mode,record midi strings,2
> expression pedals,and x tra input for switches,nice big screen no need
> for "workarounds" raising back rows led and it works beautiful!
> thank god i sent the softstep i t back!
> that goes also for all of you trying to buy the super expensive string
> port (550.00dlls.)which is just as bad i heard .
> i m sorry to hear that buddy,that thing cost only me time and money at
> the end and it took me a lots of emails to get my money back.
> cheers
> Luis
>
>
>
>
>
>
> On Thu, Mar 31, 2011 at 2:43 AM, Todd Matthews <gtmatthews@gmail.com> wrote:
> > My Current Softstep Situation for those interested:
> > So my third sofstep broke 9 days ago. First one was shipping with a malfunctioning key so it was sent directly back. The firmware was ruined on the second one because I loaded it with a new firmware but then tried to upload settings to the softstep with an earlier version of the software. Now the mini usb port is broken on the 3rd one which I can only attribute to applying too much pressure around '0' key. I wrote them 9 days ago about and Sarah was very responsive and passed the email along to whoever deals with sales/replacement.
> >
> > That person has not gotten back to me. In 9 days. No response. Today Tom posted a video about their new software on the ableton forums that emulates key commands and the mouse. Maybe they have been consumed with that. I don't know.
> >
> > I have my first looping gig in a couple weeks so I'm obviously ditching the idea of using the softstep and I have reprogrammed my trusty fcb1010 to emulate the same setup I had with softstep. So after had spent months only using the softstep.......... when I went back to the fcb1010 it was this huge unexpected confidence booster and stress relief. it was like trying to run with a weighted vest, it's possible, but if you continue to run and take off the vest, it's like your floating as run becuase you were used to the vest before and it's all relative.
> > I could run my looping set without any technical issues. Complete confidence in my pedal presses. So my current assessment is that although fcb is huge and clunky it is much much easier for me to operate for time sensitive pedal presses in a looping context. I put in some considerable practice time with the softstep while I had a working unit. Maybe that would change with much of more practice with it?? YMMV
> >
> >
> >
> > -Todd Matthews
> >
> >
>
>
>
> --
> www.luis-angulo.com
>