RE: EDP Repair

["Doug Lawrence" <douglas-lawrence@home.com>]

I've spoken to Mike Ayers on the repair topic several times and he
recommends only two shops for repairs. The one I've used is ...

Triple S
261 Broad Street
Belleville, NJ  07003
(973)751-0481

The other one is one the West coast and I don't have any information on it.
I had an EDP that has been at Triple S in New Jersey for over 4 months for
repairs. This was the second time I had it in and they couldn't fix it this
time. I know they have successfully repaired other EDP's, so they may be
worth a try. I would give them a call.

When I spoke to Mike several weeks ago, he said Gibson is ~not~ accepting
EDP's for repairs. Mike Ayers said they are going to work with the people 
at
Trace Elliot as to when they are going to start performing repairs, but 
it's
not right now. Apparently, the "guy" that they had at Gibson who was the 
ace
repairman left the company and they need to get someone trained.
Unfortunately, your options are somewhat limited until they get back into
production.



-----Original Message-----
From: Kim Flint [mailto:kflint@annihilist.com]
Sent: Friday, November 26, 1999 5:48 PM
To: Loopers-Delight@annihilist.com
Subject: Re: loops/Y2K/Leibniz/Zeno/Imhotep

Sorry, I didn't have time to reply to you before, no need to get irritable.
>From your previous post, I would say  replace the fuse first, same as
Travis suggested. Did you actually replace it, or did you just look at it?
Sometimes fuses blow in ways that are hard to see, and you have to look
pretty hard to tell if it burned through or not. Easy to just replace it,
then make sure the replacement has not blown too. (some people have had
trouble getting poor quality fuses at radio shack or whereever that blew
immediately in the echoplex. You may want to go up a size if you go there.)
If the fuse keeps blowing, there may really be a short or something, in
which case you should have a tech look at it.

did you try calling Mike Ayers at Gibson Customer service? His number is
800-777-0795 x382 or (615) 871-4500 x382. or his mail is mayers@gibson.com.
Usually he is very responsive and can provide you with info on getting
repairs done. In fact, if you contact any of the customer service people
there they are usually quite responsive and go find the answer you need.
They'll often go so far as to contact people like me with questions from
users if they are not sure of the best answer. I think they do a pretty
good job. (they might be on thanksgiving holiday today, though.)

and honestly, I'm just amazed sometimes at how people forget the simple
idea of picking up their telephone and calling the people employed to help.
Instead they'll spend lots of time writing panicky messages to internet
discussion lists, when the best resources are right there waiting for them?
use your phone!

kim


At 11:49 AM -0800 11/26/99, BByLng734@aol.com wrote:
>    Sorry to disappoint, but here is a mundanely on-topic post - I think a
>sharing of leads to competent and punctual technicians/shops who repair
EDPs
>would be beneficial to the majority of the readership.  My Echolplex is in
>need of repair and I am reluctant to trust it to a general "tinkerer" in a
>local shop.  I would send it anywhere good work is known to be done on 
>such
>pieces.