RE: Echoplex repair time

[Kim Flint <kflint@annihilist.com>]

yer getting all riled for nothing there Doug, sorry for the confusion. I
wasn't saying *you* were full of BS, and I don't think that's what Travis
was saying either. Triple S is what we were talking about. It's absurd that
they would spend 4 months trying to fix something as relatively simple as
the echoplex hardware. You could replace every part on the PCB in less than
a day, if you needed to, and maybe spend a couple more for test and burn
in, tops.

In fact, I'm trying to help you out. That's why I got involved and
contacted Gibson to make sure something was changed here. I don't
understand why nobody ever contacted me if they had an echoplex problem
they couldn't figure out, since we do make ourselves available to Gibson
just for that sort of thing. And Gibson people were surprised that you had
waited this long. So I'm trying to make sure that whatever is wrong with
your's gets fixed quickly, and that in the future these guys don't sit on
problems like this forever, and if they can't figure out something, they
know where to get help.

happy? sorry you thought I was after you.

kim


>Kim et al-
>
>This is a really unfair attack on me by saying I'm lying on this public
>forum without checking any facts ... please do not ~ASSUME~ that I did not
>contact Gibson or Mike Ayers about the status of my EDP while it has been 
>in
>for repairs.  I would have appreciated the consideration of checking with 
>me
>first!
>
>I have spoken to Mike Ayers several times and Triple S has worked with
>Gibson directly as well. This EDP was not able to be repaired by Triple S
>(on two occasions!) and they recommended that I send it back to Gibson
>again. Gibson is not accepting EDP's for repairs, so I asked Triple S to
>ship it back to me so I could wait until Gibson is. Mike Ayers said he 
>would
>try his best to get it in for warranty repair when Trace Elliot is ready 
>...
>end-of-story.
>
>I'm not saying that Triple S can't repair some EDP problems, they just
>couldn't fix mine. I was very patient with them while they were working on
>it and spoke with them on several occasions regarding the issue. Now I'm 
>put
>into the position of having Gibson scold them because someone didn't check
>facts. They will be really happy to work on any equipment I send them in 
>the
>future.
>
>Also, Kim, the first time this EDP was on the fritz, it was you who
>recommended having U12, the ADC0804, replaced, which was the reason I sent
>it back to Triple S to begin with. It seems that didn't fix the problem.
>
>No BS!
>
>Doug
>
>
>

______________________________________________________________________
Kim Flint                   | Looper's Delight
kflint@annihilist.com       | http://www.annihilist.com/loop/loop.html
http://www.annihilist.com/  |