Re: return for non conformity

[Tom Ritchford <tom@swirly.com>]

>Hi guys,
>having received a custom made instrument that doensn't reflect the specs
>asked to the manufacturer, I was asking to myself:
>I have to give it back and have money refund, but who has to pay the
>shippings (back and forth)?
>thanks for a bit of american commercial terms.

they do, in theory.  if the unit's clearly not as you specified,
they have to make it good at their own expense!

depends on the maker, though, if they were small and struggling
I might split the difference with them...

        /t