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edp bugs

i got an edp about a year and a half ago....sent it back to gibson 3 times 
for repairs and tweaks of bugs in the first months of 
getting it back i fooled around with it for a month or two and then set it 
aside till just recently.......been practicing with a new band and just 
played out first show with the edp and man this piece or gear does 
different everytime it seems........things like::::
1. starting up a loop the loop plays at half as quite as it should.....my 
is to turn it off and back on to reboot and i'm back in action for a 
2. pressing the overdub function produces sound at twice as loud as it 
but when the sound is in the loop it's fine....same fix as above.
3. various stops outa no where........same fix as above.

anyone else having similar problems.....any advice?

is shane still handling edp matters......he what super helpful in me first 
bug experience
thanks a bunch!