Re: Let's complain to Roland en masse! (was Re: Boss RC50 delay issues)

[Chris Sewell <lunamusic@mac.com>]

Why not just use YouTube? Perspective buyers are always searching for  
gear on there.
On Feb 28, 2008, at 7:58 PM, Tom Ritchford wrote:

> I think the website will be really easy to pull off.  I just need to
> get a time in front of the camera, or someone else needs to deliver a
> movie, for the ball to be rolling.
>
> Making the website itself, registering, hosting, that's like an hour  
> of my time.
>
> I have a theory that once we get a few movies, other people will chime
> in.  Or at least, we'll have a few moves.
>
> On Wed, Feb 27, 2008 at 9:15 AM, Teddy Kumpel <teddybut@mac.com>  
> wrote:
>> I'm down with this Tom... the RC-50, while my main looper at this  
>> point, is
>> really annoying because of the glitches, midi sync and time  
>> stretching.
>>
>> which do you think would be more effective, a class action letter  
>> from a
>> lawyer or the website? or both have to happen?
>> The suit is a good idea because, after all, their own marketing  
>> blurbs tout
>> all those features as key reasons why to buy the thing.
>>
>> teddy k
>>
>>
>>
>>
>> On Feb 26, 2008, at 2:01 PM, Tom Ritchford wrote:
>>
>>
>> On Tue, Feb 26, 2008 at 4:34 AM, doc rossi <docittern@gmail.com>  
>> wrote:
>>>
>>> On Feb 26, 2008, at 9:24 AM, Tom Ritchford wrote:
>>>
>>>> If we make a big fuss, saying, "YOUR UNIT HAS SERIOUS ISSUES AND  
>>>> YOU
>>>
>>>> WON'T FIX THEM" then it will be bad PR for them.  at least we get  
>>>> to
>>>> cost them some $$$....  because if people really believe "they make
>>>> crappy products they won't support" then they won't buy them!
>>>
>>> I appreciate the idea, but I'm not sure they are worried about PR -
>>
>> There isn't a company in the world that sells to consumers that isn't
>> worried about PR.  I mean, they care enough to put out their own  
>> magazine.
>>
>> Believe you me, this is the sort of conversation that companies are
>> terrified of:
>>
>> "I'm going to get a Roland xxx"
>> "Oh, my friend had endless trouble with Roland's yyy -- don't do it."
>>
>> Whole companies have collapsed based on that sort of thing.
>>
>> If you read the explanation from tech support, it's really  
>> dishonest.  They
>> don't want to fix their old products because they're busy making new
>> products.  In other words, it's a massive con to get your money with
>> products that don't work, and they'll never fix.
>>
>> So.  I'll set up the domain, and make some movies.  My movies  
>> probably won't
>> come for a week, as even though I have a nice camera, it stays near  
>> the
>> gig....  so get on your movies.
>>
>>
>> I'm also realizing that it might be fun to sue them in small claims  
>> court...
>> as it isn't very time-consuming for me, and they probably won't  
>> show up to
>> contest it.
>>
>> I have a particular hatred of being ripped off by large  
>> corporations because
>> you know they're doing it to thousands of others.
>
>
>
> -- 
> /t
>