Originally conceived and compiled by Andre LaFosse, from posts made to the Looper's Delight Mailing list. The Echoplex FAQ is currently maintained by me, Kim Flint, out of various questions/answers I've given people over the past few years. The Echoplex FAQ also serves as a means of hopefully reducing the amount of email I get!
Please note that Gibson does indeed have a technical support line, and this is just something I do to help folks in my spare time. If you can't find the answer you are looking for here, try contacting Gibson for help. Their customer support email is email@example.com. The phone number is 1-800-444-2766. I'd love to be able to help every person who sends me echoplex questions, but I'm just too busy for it. If you send me mail I will try to answer it eventually, but you could be in for a long wait! Gibson will usually reply much faster than I will. Thanks for understanding.