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mike , Here is a copy of the waranty statment: Boomerang Musical Products, Ltd. guarantees your Boomerang Phrase Sampler to be free from defects in materials and workmanship for one (1) year from the date of purchase. This warranty is void if the unit has been abused in any way (dropped, exposed to moisture, etc.) We suggest that you fill out and return the enclosed warranty card, although it is not required for the warranty to take effect. We do, however, require that a dated proof of purchase be retained throughout the warranty period. If it becomes necessary to return your unit to the factory, you will be responsible for the cost of shipping to us. Do not return the unit to the dealer, but ship it directly to us. Always insure a valuable item like the Rang when shipping. Please contact us before returning a unit. Our telephone is 800-530-4699 or 214-340-6913; our fax is 214-343-1038; our email is mnelson@dmans.com. Securely package the unit including a description of the problem, a copy of your dated proof of purchase, your phone number, a complete "return to" address and ship to: Boomerang Musical Products, Ltd.; Attn: Mike Nelson; 305 Easton Rd.; Dallas, TX 75218 ----- Original Message ----- From: "Mike Killian" <kili@swbell.net> To: <Loopers-Delight@loopers-delight.com> Sent: Tuesday, October 30, 2001 4:29 PM Subject: Boomerang Woes > Anybody have any experience with Boomerang service? I need to get one > of my units serviced and they have not responded to my e-mails or phone > messages. I've already had to do one gig with only one boomerang and > have more upcoming. Perhaps I should be looking into a Repeater. > > > >