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VanEyck <vaneyck@interlog.com> wrote: I noticed in the archive that there have been some problems with the "new" Vortex units from Guitar Centre. What is the final word? Are the units faulty? ---------------------------- I just received a Vortex last week from the Hollywood Guitar Center. It is good working condition. However, it was obvious that someone else had opened this unit before me (was it a return?). The inner cardboard packaging had been torn open, and the stereo interconnect cord for the footswitches was missing. They said they would _see what they could do_ to replace the cord, which right now is nothing. They did offer to let me return the entire unit and they would send me a new Vortex, which hardly seems worthwhile for a $2 cord. At least GS has a very liberal return policy, 30 day return for full refund if you are not satisfied, if it is in the original condition. ---------------------------------------------- Does anyone know if they are still available? What is the best way to contact Guitar Centre? ------------------------- Call GS for availability. Not sure what the best way to contact them, but I called 213 874-1060 Hollywood GS to order. The other locations and phone numbers can be found at: http://www.musician.com/location/location.html bret