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Looper's Delight
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Huh, I'm not sticking up for zZounds or Musician's Friend, but I've done a bunch of business with zZounds, and have always found them to be pretty good, as opposed to Musician's Friend, which is usually befuddled. One of the things I like about both companies, is that they let you purchase something, then if you don't like the way it sounds or works with your system, you can return it. NO QUESTIONS ASKED. Maybe someone bought your two DL4s and found that they needed something higher end and purchased an Echoplex or Repeater instead. My point here is, how could they do this (at no charge to the trier) and then sell what would be a unit in perfect condition to someone else, and take a loss? I honestly think you're kidding yourself about getting a "Factory sealed box" If you get a unit that's in 100% working order with a manufacturer's warrentee, be happy and stop giving your retailer a hard time. I purchased a Korg Groove processor from zZounds, and I DID NOT LIKE IT. It just wasn't doing what I hoped it would do, and I don't think there would have been any way I could have discovered that in a store. I sent it back in 100% condition. It might be a great unit for someone else, but not for me. I did the same with a Lexicon MPX500. Both items I'd have no problem selling as "new". No scratches or wear, but not "Factory sealed." You can't expect a nice refund policy and to always get a factory sealed box. You can't have it both ways, it's just not realistic. Scratch and dents are another story... Mark Sottilaro Keith Kotay wrote: > Hi, > > Instead of looping away at this point with my DL4, I am > stuck sending two non-factory-sealed DL4's back to zZounds. > Maybe I'm just asking too much, but I paid the full price > for a DL4 and zZounds can't seem to send me one that is > factory sealed. And the worst part is that after the first > one arrived and wasn't factory sealed they assured me that > it was a mistake and that they would send me a factory sealed > unit--wrong, it arrived today and it wasn't factory sealed! > I suppose there *may* be nothing wrong with these units, but > someone must have used them and I'd like to get a brand new > unit... > > Needless to say, zZounds won't get any more of my business-- > and I don't like Musician's Friend that much either--so I am > looking for a reputable online dealer. I've heard that > Sweetwater is good, but I've never dealt with them. Do they > actually send unopened units? > > A few posts back some people said that Alto Music is a good > dealer, but I checked and they don't have any DL4's. Any > other good online dealers out there? > > Thanks, > > Keith